Remote Technical Assistance
Housecomms provide a remote technical assistance service in the Lincolnshire, East Derbyshire and East Nottinghamshire areas. Its purpose is to assist with troubleshooting, deployments, product testing and other on-site works requiring a technical presence. We also perform tasks such as audits and documentation on network infrastructure equipment . This is a cost-effective solution if your organization has no staff or only a limited presence in this geographical area. This service also allows your engineers or other administration staff to focus on the less laborious tasks and focus on the planning of technical business improvements and other related projects.
The remote technical assistance service can include the below tasks but is not limited to these, please contact us and we can discuss your detailed requirements.
- Attending sites to gather information on faults for the purpose of troubleshooting
- Assisting with on-site installations and rollouts
- Assisting with new product or service testing
- Patch cord auditing and the installation or removal of these
- Equipment audits
- Telephony audits
- Implementing system test processes and documentation
Housecomms can also offer a remote assistance service to other industries or sectors. Please contact us and we can discuss your requirement. We can then design your business a tailored remote technical assistance process and solution.